MW Site

Social Media Policy

Purpose of Our Social Media Pages

We use our Ward 1 social media pages to share important updates about:

  • Decisions and discussions by City Council and Committees
  • City Services
  • Meetings organized by the Ward 1 Office and the City of Hamilton
  • Events and initiatives in the Ward 

Rules for a Respectful Community

To make sure our online community is respectful and caring, we have some rules:

  1. Be Respectful: Treat others how you want to be treated. No insults, threats, or harassment allowed. 

  2. No Harmful Content: We will remove anything hateful, racist, xenophobic, homophobic, sexist, vulgar, or inappropriate. Keep our community safe.

  3. Follow the City’s Rules: Comments that break the City’s procedural by-law, including defamatory, obscene, offensive, indecent, rude, or vulgar language, will be deleted.

  4. No Instigating Conflict: Don't try to start arguments or attack people on purpose. Let's keep things friendly.

How We Respond on Social Media

  • We do not check our DMs or private messages. If you have questions, concerns, or requests for our office, email us at [email protected].

  • We monitor posts and comments but may not respond to everything. If it's City-related and you want a response, email or call us.

Contacting Us

We try to answer every email and call as quickly as possible, given our high workload. If it's been over a week, and you think we missed your message, email [email protected] or call 905-546-2416. Don't post on social media for urgent matters.

Changes to Our Rules

We will update these rules based on feedback to make our online space safer and more engaging.

Check Social Media Platform Rules

Please also check the rules of social media platforms we use: